Frequently Asked Questions

Find answers to common questions about implementing data analytics in your healthcare practice.

What exactly is healthcare data analytics?

Healthcare data analytics involves collecting, processing, and analyzing data from your various systems (EHR, billing, scheduling) to gain insights that improve patient care and practice operations. This includes tracking metrics like patient volume, referral patterns, financial performance, and clinical outcomes to make better decisions.

Do I need technical knowledge to use your analytics services?

No technical knowledge is required. We handle all the complex technical work, including data extraction, processing, and visualization. Your team receives easy-to-use dashboards and reports with comprehensive training. We design everything to be intuitive for healthcare professionals, not data scientists.

How is this different from reports in my EHR?

While EHRs provide basic reporting, they often have limitations:

  • Reports are often rigid and can't be customized to your specific needs

  • Data from different systems (billing, scheduling, patient satisfaction) isn't integrated

  • Advanced analytics, like predictive modeling or trend analysis, aren't available

  • Visualizations are basic and difficult to interpret quickly

Our analytics combine data from all your systems, provide customizable dashboards, and include advanced analytics capabilities.

What size practices do you work with?

We specialize in small to medium healthcare practices, typically with 1-20 providers. This includes:

  • Solo practitioners

  • Small group practices

  • Specialty clinics

  • Urgent care centers

  • Multi-location practices

Our solutions are specifically designed and priced for practices that don't have large IT departments or data teams.

What analytics tools do you use?

We use industry-leading tools selected based on your needs:

  • Tableau: For interactive visual dashboards

  • Power BI: For Microsoft-integrated environments

  • Python: For advanced analytics and automation

  • R: For statistical analysis and modeling

  • SQL: For data processing and transformation

  • Custom web applications: When specific functionality is needed

Will this disrupt our operations?

No. Our implementation is designed to be non-disruptive:

  • No downtime for your systems

  • Data extraction happens in the background

  • Training scheduled at your convenience

  • Gradual rollout to ensure smooth adoption

  • No changes to existing workflows required

What kind of insights will we get?

Common valuable insights include:

  • Peak demand times for better scheduling

  • Most profitable service lines and procedures

  • Referral sources with the highest conversion rates

  • Provider productivity variations and causes

  • Patient flow bottlenecks and solutions

  • Payer performance comparisons

  • No-show patterns for targeted interventions

How much do your healthcare analytics services cost?

Our services are priced based on project scope and complexity:

  • Basic Analytics Projects: Starting at $500 (simple reports, analysis, or forecasting)

  • Standard Dashboard Solutions: $2,000 - $5,000 (most common)

  • Comprehensive Analytics Platforms: $5,000 - $10,000

  • Enterprise/Multi-location: $10,000+ (custom pricing)

  • Monthly Support: $250 - $1,000 depending on needs

Are there ongoing costs?

After initial implementation, ongoing costs may include:

  • Optional monthly support and updates ($250-$1,000)

  • Dashboard hosting (often included)

  • Annual software licenses if using tools like Tableau

  • Additional development for new features

What kind of ROI can we expect?

While results vary, typical improvements include:

  • 10-25% reduction in no-show rates through better scheduling analytics

  • 15-30% improvement in collection rates via payer analysis

  • 20-40% increase in referral conversion through tracking

  • 5-10% overall revenue increase from optimization

  • 20-50% time savings on manual reporting

Most practices see positive ROI within 3-6 months.

Do we need to buy additional software?

In most cases, no. We typically host dashboards and provide access through web browsers. Some options:

  • Cloud-hosted dashboards (no software needed)

  • Viewer licenses for tools like Tableau (lower cost)

  • Embedded analytics in your existing systems

  • PDF reports if interactive dashboards aren't needed

We'll recommend the most cost-effective approach for your needs.

How long does implementation take?

Typical project timelines:

  • Basic Analytics: 1-2 weeks

  • Standard Dashboards: 3-4 weeks

  • Comprehensive Solutions: 6-8 weeks

  • Complex Multi-system Integration: 8-12 weeks

You'll start seeing initial insights within the first 2 weeks for most projects.

How quickly will we see improvements?

Timeline for different improvements:

  • Immediate (Week 1): Visibility into current performance

  • Short-term (Month 1): Quick wins from obvious insights

  • Medium-term (Months 2-3): Process improvements take effect

  • Long-term (Months 3-6): Full ROI from optimization efforts

Is your service HIPAA compliant?

Yes, absolutely. Our HIPAA compliance measures include:

  • Signed Business Associate Agreements (BAAs)

  • End-to-end encryption for all data transfers

  • Access controls and audit logging

  • Regular security assessments

  • Staff training on HIPAA requirements

  • Incident response procedures

We take patient privacy and data security extremely seriously.

Who has access to our data?

Access is strictly controlled:

  • Only assigned Avethan team members working on your project

  • Your designated staff members

  • All access is logged and auditable

  • We never share or sell your data

  • Data is deleted upon contract termination if requested

  • Limited access on a need-to-know basis

  • No offshore data processing

What's required from our team?

Your involvement is minimal but important:

  • Initial meeting to understand goals (1-2 hours)

  • Providing system access credentials

  • Identifying key stakeholders and metrics

  • Weekly check-ins during development (30 minutes)

  • Training sessions for end users (2-4 hours total)

  • Feedback on initial dashboards

Ready to Transform Your Practice Data?

Every day without proper analytics is money left on the table. Let's discuss how our services can drive immediate impact for your practice.

Schedule Your Free Consultation